Privacy Policy

Overview

This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

Information We Collect

Contact Information

When you contact us through our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Message content
• Inquiry type

Order Information

When you place an order, we collect:

• Billing and shipping addresses
• Payment information (processed securely by our payment processor)
• Product selections and specifications
• Order history

Automatically Collected Information

• IP address
• Browser type and version
• Pages visited and time spent on site
• Referring website

How We Use Your Information

• Process and fulfill your orders
• Respond to your inquiries and provide customer support
• Schedule pickup appointments
• Send order confirmations and shipping notifications
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our business (payment processing, shipping, website hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfer: In the event of a business sale or transfer

Third-Party Services

Our website uses the following third-party services:

• Snipcart: For secure payment processing and order management
• Sanity: For content management and product information
• Shipping Carriers: For order fulfillment and delivery

These services have their own privacy policies and data handling practices.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information from inquiries may be kept for up to 2 years for customer service purposes.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated date. Your continued use of our services after such changes constitutes acceptance of the updated policy.